Ki Kya Privacy Policy – Our Commitment to Protecting Your Information

1. Introduction

Ki Kya (kikya.biz) takes your privacy seriously. This Privacy Policy explains how Ki Kya collects, uses, stores, and protects your personal information. By using the Ki Kya website or app, you agree to this policy.

We want you to have a clear understanding of how your data is handled. This policy is written in plain, straightforward language — free of complex legal jargon. Ki Kya follows international data protection standards applicable in Bangladesh.

2. What Information We Collect

Ki Kya collects two types of information — what you provide directly, and what our system collects automatically.

2.1 Information You Provide

2.2 Automatically Collected Information

• Device type and operating system.
• IP address and geographic location (city level).
• Browser type and language settings.
• Time spent on the platform and click behavior.
• Gaming patterns and betting history.
• Error logs and system performance data.

3. How We Collect Information

Ki Kya collects information in several ways. Each method is transparent and based on your consent:

• Registration Form: Information you provide directly when creating your account.
• KYC Process: Documents submitted for identity verification.
• Transaction Records: Automatically during deposits and withdrawals.
• Support Contact: Information you provide via live chat or email.
• Cookies & Tracking: Via browser cookies and session data.
• App Permissions: When you grant permissions through the mobile app.

4. Use of Information

Ki Kya uses collected information only for specific purposes. We never use your data beyond what is necessary:

4.1 Primary Use

• Creating and managing your account and keeping it secure.
• Processing deposits and withdrawals.
• Providing gaming services and maintaining game history.
• Managing bonuses and promotions.
• Providing customer support and resolving issues.

4.2 Security & Compliance

• Detecting and preventing fraud and money laundering.
• Preventing account hacking and unauthorized access.
• Verifying age and ensuring responsible gaming.
• Complying with legal and regulatory obligations.

4.3 Service Improvement

• Improving the platform experience.
• New feature planning and design.
• Identifying and resolving technical issues.
• Statistical analysis (no personal identification).

5. Information Sharing Policy

Ki Kya does not generally share your information with third parties. Sharing may only occur in the following limited circumstances:

6. Security Measures

Ki Kya follows the highest industry security standards. We apply multiple layers of protection to keep your data safe:

6.1 Technical Security

• SSL/TLS Encryption (256-bit): All data transferred between your device and Ki Kya servers is encrypted.
• Encrypted Database: All stored sensitive data is kept encrypted.
• Two-Factor Authentication (2FA): An extra layer of security added to your login.
• Firewall & DDoS Protection: Active monitoring to protect against server attacks.
• Regular Security Testing: By third-party security experts.

6.2 Organizational Safeguards

• Staff access to data is restricted on a need-to-know basis.
• Regular staff training on data protection.
• A rapid response plan is in place for data breach incidents.
• Maintaining an audit trail of all data processing activities.

7. Data Retention Period

Ki Kya does not retain data longer than necessary. Retention periods vary by data type:

After account closure, Ki Kya retains the minimum information required to meet legal obligations for a specified period, after which it is securely deleted.

8. Cookie Policy

Cookies are small data files stored in your browser. Ki Kya uses the following types of cookies:

8.1 Essential Cookies

These cookies are essential for Ki Kya to function. They handle login session protection and security checks and cannot be disabled.

8.2 Performance Cookies

Used to monitor platform speed and performance. This data is not personally identifiable. You can disable cookies at any time through your browser settings.

8.3 Functional Cookies

Remembers your preferences — such as language settings and login state — to make your experience more seamless.

9. Your Rights

Under Ki Kya's policy, you have a number of rights over your own information:

10. Children's Data

Ki Kya strictly does not collect information from or provide services to anyone under 18 years of age.

Age verification is mandatory at registration. If information belonging to a person under 18 years of age enters our system for any reason, it will be deleted immediately upon discovery and the account will be closed.

11. Policy Changes

Ki Kya may update this Privacy Policy from time to time. For significant changes:

• A notification will be sent to your registered email.
• Push notifications will be sent via the Ki Kya app.
• The date of changes will be updated at the top of the page.
• You will be notified at least 14 days in advance before any significant changes take effect.

Continued use of Ki Kya's services after a policy update will be considered acceptance of the revised policy.

12. Contact

For any questions, requests, or complaints regarding our Privacy Policy:

We aim to respond to all requests within 72 hours.